tag:blogger.com,1999:blog-6371203489316363738.post204435951776164386..comments2024-01-30T07:41:20.885+00:00Comments on Broken Barnet: Too Much Information? Capita's IT crash continues ...Mrs Angryhttp://www.blogger.com/profile/00586223909475832791noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-6371203489316363738.post-46055736740880750332016-03-23T00:31:22.088+00:002016-03-23T00:31:22.088+00:00Thank you for your very interesting & useful c...Thank you for your very interesting & useful comments Anon, regarding certain IT issues: am delaying publication slightly, so as to allow me to use the information most effectively ...Mrs Angryhttps://www.blogger.com/profile/00586223909475832791noreply@blogger.comtag:blogger.com,1999:blog-6371203489316363738.post-5264985564112658362016-03-22T15:09:58.211+00:002016-03-22T15:09:58.211+00:00Oh yes and:
"4. A number of disk drives on t...Oh yes and:<br /><br />"4. A number of disk drives on the server displayed hardware failures. These<br />were replaced and the system was left overnight to rebuild."<br /><br />Server disks very very rarely just 'fail'. Any competent setup would have the disk in a RAID array, which would ensure that data would survive a failed disk (or number of failed disks), and that the disk could be replaced. Failing server disks often produce myriads of reports that there is an issue before they fall over. <br /><br />"reported to LBB Libraries that the library system was running out of space on the server. Customer Support Group (CSG) (Capita) responded to provide additional physical storage."<br /><br />All server systems that I've worked with have always been setup to give plenty of warnings prior to disk space issues (generally, anything under 25% of free disk is a cause for concern).<br /><br />"Why risk more than one disk at a time?"<br /><br />It may well be that, dependant on the setup of the system, leaving in corrupted disks may have prevented it from booting at all.<br /><br />Sadly, I've not time to dig through this more at the second, but I may do later.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-6371203489316363738.post-54933063873354180162016-03-22T14:36:49.997+00:002016-03-22T14:36:49.997+00:00Standard audit procedures for backups only ever te...Standard audit procedures for backups only ever test that they are being taken. In 7+ years of managing IT systems that are backed up, I've never been asked to show that a test restore of the system has been carried out.<br /><br />If you're interested, you might like to ask for the schedule of test restores of the system that were done to ensure that the backups were successful. If you never do a restore, all you have is hope, not a backup system.<br /><br />At the very least, you'll make some auditors squirm a little.Anonymousnoreply@blogger.com