Showing posts with label redactions. Show all posts
Showing posts with label redactions. Show all posts

Friday, 4 November 2011

Freedom of Expression: another victory for the Barnet bloggers


Just when you think the London Borough of Barnet has reached the absolute limits of idiocy, whoops, up pops another revelation which extends the reach of corporate absurdity, way beyond anything we have yet seen.

Yesterday one of the Barnet bloggers, Roger Tichborne, received a Freedom of Information response, sent way beyond the statutory time limit, as most of the most 'sensitive' responses tend to be in our authority. This is because, as we have seen, information, in Broken Barnet, is a dangerous substance, and must be handled with care, and sensitive information is usually only released after the most stringent measures have been taken to defuse the potentially inflammatory nature of its contents. Some things slip through, of course.

In this case, a few questions were asked about any monitoring of Barnet blogs. One question had an interesting answer, as you can see:

3. Please supply any other council communications (redacted if necessary) which refer to blogs or bloggers, sent to entities other than private individuals (ie sent to companies, law firms, media firms etc).

Please find attached redacted correspondence between the council and the ICO in regards to one blogger and the use of personal information. The council has redacted any information that could identify individuals within this correspondence.

Several attached documents came with this response. Heavily redacted, the name of the individual blogger is unidentified, although we can guess who it is, and it is not Mr Tichborne. The blogger in question has been, and with him, all of the Barnet bloggers, unknowingly the focus of an outrageous attempt by the London Borough of Barnet to stifle our questions and criticisms of their policies: issues of public concern. The timing of this action by the borough coincides with our investigations into the MetPro security scandal, which caused immense bad publicity for the authority and highlighted a pervasive culture of corporate incompetence.

Ludicrously, in May this year, a complaint was made to the ICO (the Information Commissioner) in regard to one of the Barnet bloggers. Exactly who has made the complaint is unclear. Is it a private complaint from an individual? It would appear not. (* in fact we now understand that this was indeed a council initiative, which makes things even more interesting ... )The name/names are redacted, and under the section 'title' is written the 'Standards and Information Rights Team' ... The address given is the council offices at North London Business Park, and it would appear to refer to more than one individual, or a group, and refers also to others who are aware of the complaint as also being the 'Standards and Information Rights Team'. Keeping up?

In fact this form appears to have been filled in by a complete idiot. Not only does the title have a team name, under the section where they ask the complainant's relationship with the organisation someone has not addressed the question but written:

'The council has responded to various FOI requests from blank who we understand to be the blogger blank who blogs at blank'. What? They mean Mr Mustard, of course, and I have permission to out him as such, but I think it is more amusing to carry on referring to Mr Blank ...

Next: what is the complaint? Now we read:

'In response to FOI requests, the council has disclosed the job descriptions of various posts, including blank and blank blank. The council understands the FOI requester blank is also a blogger blank who blogs at blank. Since disclosing the job descriptions, extracts have been uploaded by blank onto blank blog and blank has identified the individuals in the relevant posts (this information was not provided by the council).

Mrs Angry's comments in red: Senior officers in highly paid posts, and especially the consultants whose payments are hidden from the accounts have quite rightly been brought under active public scrutiny by Barnet's bloggers, and their posts, and the justification for them, subjected to armchair audit, in the way demanded by Eric Pickles, the Secretary of State for Communities and Local Government.

In addition to identifying the individuals sitting in the posts (sic) blank blank has provided links to their personal websites and blogs. Blank has also used blank blog to publish and comment on extracts from their personal websites and blogs.

This is where things start to lose touch with any reality. Personal websites? Mrs Angry is trying to make the connection here ... what are they banging on about? As far as Mrs Angry is aware, in only one of hundreds of posts has Mr Blank referred to any personal website of a senior council officer, and with perfectly valid reasons connected to the content of the blog.


*update:

Mrs Angry understands that no officer of the council has made any complaint to the ICO on a personal basis, and that this complaint did not originate with any individual, which is very interesting is it not, citizens, if this is true?

T
he website reference is, in fact, an attempt to distract from the fact that the blogger Mr Blank has - to use the corporate mantra - with 'relentless efficiency' challenged the number of highly paid senior officers, especially new posts and consultants brought in to push the One Barnet rubbish, at vast expense to residents and tax payers. This has caused the council some unwelcome publicity, but it has raised matters of genuine and important public concern at a time of savage budgetary cutbacks and, of course, a highly questionable determination to outsource a massive number of council services to the private sector.

It is this dedication to armchair auditing by Barnet Bloggers that you may recall drew the admiration of Eric Pickles, earlier this year. Mr Pickles even mentioned Mr Blank by name. As this form of scrutiny is clearly in the public interest, but highly politically embarrassing to the authority, the council, intent on obscuring its interesting activities, has resorted to hiding behind the mysterious complainants, in an attempt to try to smear the reputation of the bloggers, and silence their criticisms with this
complaint to the ICO. Let's continue.

'The council is of the view that in publishing and commenting on these extracts blank is processing personal data and should be registered as a data controller in accordance with the DPA 1998.' Ah, so now the complaint is being openly expressed from the point of view of 'the council' ... Got that: A BLOGGER SHOULD BE REGISTERED AS A DATA CONTROLLER? What?

The complaint then goes on to state: 'It is the council's view' that exemption under a section of the act meant to protect journalism, literature and art should not apply because, oh dear, because 'publication of blank's views on the merits of their personal websites and blogs is not in the public interest'. So now it is not about publishing job descriptions, but about some unspecified allusion to websites, and blogs? When? Where?

What? Never mind the smokescreen of this obscure and deceptive allegation regarding websites, in possibly one single blog post, and which is of no real relevance here anyway, what about the 99.99% of blogging material, and yes, including job descriptions, which clearly are in the public interest?

Let's move on.

On the 7th of June, the ICO replied and announced that it had rejected this complaint, stating clearly that a blog was exempt under Section 36 of the Data Protection Act, and that:

'it is not the function of the DPA to determine what individuals can or cannot say about other individuals on the internet.'

This was not accepted, however, by the mysterious complainant, and was challenged. The complainant, now openly described as aha - 'The Council' - insisted that exemption under Section 36 did not apply and that 'this response is inconsistent with the European Court of Justice (ECJ) decision in Lindqvist, a case concerning some data regarding fellow parishioners published by a Swedish woman catechist. Sadly for Barnet Council, the ICO was not impressed by this attempt at legal argument and rejected it out of hand, saying that the rights of data protection have to be balanced with the rights and freedoms of the European Convention of Human Rights, particularly the right to freedom of expression.

As we know, the right to freedom of expression is a subject in which the London Borough of Broken Barnet has little expertise. Mrs Angry would like to think that this judgement was therefore gratefully received by the senior management team and the Tory leadership. Mrs Angry is an eternal optimist, as you know.

The ICO informed Barnet Council:

"The balance of privacy versus freedom of expression relies on taking a proportionate approach. Requiring all bloggers to register with this office and comply with parts of the DPA exempted under section 36 would, in our view, have a hugely disproportionate impact on freedom of expression"

What on earth possessed our lunatic council to think that their obsessive need to stifle debate and free speech was something that would be recognised in law, and upheld by the Information Commissioner? It really is further proof, if any were needed, of the extent to which the management and leadership of this authority has marginalised itself, on the far fringes of reason, in its determination to maintain the reckless policies and raving tenets of the One Barnet regime.

And what amuses Mrs Angry most of all is that while this complaint was being processed, another one was being considered, one made by Mrs Angry in relation to the covert and illegal filming of her, and the unlawful retention of the illicit footage, at the infamous budget meeting of March 1st, by the council's unlicensed security company, MetPro. Mrs Angry's complaint was upheld: she has asked the Chief Executive for an apology for this breach of her privacy. She has not received one. Mrs Angry would like to repeat the invitation sent to the London Borough of Broken Barnet in relation to this finding, which you can see here ...

Is it not really quite extraordinary that this complaint was submitted, considered, judged and appealed over a period of months without the individual concerned being notified, or given the right to defend himself? In Mrs Angry's case, her complaint against the authority was delayed by significant lengths of time in order for the authority to answer her allegations. In this case it would appear that the accused blogger has not been included at all in the process, despite the fact that the council has access to unlimited legal support and financial resources in order to pursue its complaint. Were it not for the Freedom of Information Act, whose statutory regulations are routinely breached here in this borough, this case would not have been made known at all, even to the subject of the complaint.

The decision by the Information Commissioner in this case is, of course, is a hugely significant one for all bloggers in the UK, and for the principle of freedom of expression.

It means that those of us who choose to monitor and comment on the policies and actions of our elected representatives have the protection of the law, and will continue, in the name of transparency and accountability, to investigate and write about any issues of concern in the best interests of the wider public. It is even more ironic, therefore that it took a Freedom of Information request to gain access to this decision. One important lesson emerges from this: we cannot take our rights and liberties for granted, and if the price of freedom is eternal vigilance, this could not be more true than here, right now, in the Big Brother state of Broken Barnet.

Friday, 28 October 2011

Friday joke: Freedom of Information in Broken Barnet


Whenever Mrs Angry feels fed up, and wants to stuff blogging, and run away, far far away from Broken Barnet, which is very often, something drops into her lap which simply has to be written about, and here we go again, then, for your edification: several things, in fact, which simply have to be written about.

If you recall, in recent weeks the Barnet bloggers have issued an open letter to our number one fan, Uncle Eric Pickles, in regard to the continual abuse of the Freedom of Information Act by Barnet Council. This protest was made after months of increasingly obstructive responses to FOIs made by bloggers - and other residents - in regard to issues of political sensitivity.

Ridiculously, in a statement to website Publicservice.co.uk, Tory councillor and deputy leader, Daniel 'John' Thomas, responded to this letter by claiming:

"Barnet was one of the first councils in the country to publish all spending over £500 and we are committed to open government as well as responding to freedom of information requests in a timely manner."

The article continues:

"Thomas said one of the bloggers had submitted a total of 175 FoI requests between April and September of 2011. This meant a total nearing £40,000 was spent by the council responding to this one individual, based on a typical cost of £225 in dealing with each request."

Aha. Now Mrs Angry can exclusively reveal, yes ... the identity of the blogger so accused was .... wait for it, no, not her, far too lazy, it was .... Mr Mustard ...

.... oh, you knew. Ok. He'll probably sue Mrs Angry now, though, for outing him. (Wait until I tell them about the fishnet tights, & the silk stockings, Mr Mustard).

Anyway: the idea that such a ludicrous sum of money has been spent on his requests has been well and truly trounced in his own blog, and everywhere else. But let us remember that this accusation coincided with another lunge at poor Mr Mustard by the authority: one of his requests was refused around this time on the totally spurious grounds of being 'vexatious' and therefore not an enquiry that need be answered.

What was his vexatious question?

1) What are the names of the project manager for the SAP Optimisation project and the One Barnet programme manager. Are they employees or contractors ? If they are employees please provide the salary range of their posts and if they are contractors please tell me which contractor supplied them and the daily rate of charge ?

2) Do Logica provide any in-house consultants and if so how many, provide the names of the consultants and their daily charge rates ?

3) What is your main job title please [directed towards a council employee]?

(SAP is the highly controversial IT system bought by Barnet which has been fraught with problems and grossly over budget: this was a perfectly valid enquiry for someone to make, therefore, and clearly in the public interest.) The response to this request was as follows:


(i) Compliance would create a significant burden in terms of expense and distraction

- this was, he was told, on the basis of the number of previous requests he had made, then

(ii) The request has the effect of harassing council staff

Whilst the council recognises that elected members and senior officers will be subject to legitimate public scrutiny, this is not necessarily the case with non-senior officers. In our view the effect of your requests, when viewed in its wider context, is that non-senior officers are likely to feel deliberately targeted and victimised.

Refusal under s40(2)

Although the council is not obliged to process this request because it is vexatious, if it were to process it then much of the information would be exempt under the exemption in section 40(2) FOIA.

This exemption applies where disclosure of third-party personal data would be likely to breach one or more of the data protection principles contained in the Data Protection Act 1998 (DPA). You have requested the names of individuals working for the council in non-senior positions and the job-title of a named individual. This information is their personal data protected by the DPA. In our view disclosing this information would be likely to breach the first data protection principle.


This appears to address the innocent question made in relation to the job title of an officer answering a FOI request - again a perfectly valid question, as there has been a lot of confusion as to the process by which such responses are made, and whose responsibility it should be.

Thomas' statement is clearly nonsense, and merely illustrates the extent of panic amongst the Tory cabinet in regard to the level of scrutiny posed by the citizen journalists, particularly at this most sensitive time of tendering for the £1 billion outsourcing packages.

Mrs Angry then decided to respond to this clear indication from the council that FOI requests were unwelcome by immediately submitting some FOI requests about FOI requests. She sent a cheery greeting to Mr Jeff Lustig, the Director of Corporate Governance, and asked him for the following:

A copy of any correspondence between Councillor Daniel Thomas and any council officer within the last four weeks regarding the number and cost of any FOI requests.


Oh look: here this morning arrived a reply, and without having to threaten to report anyone to the ICO: well done, Mr Lustig, and Cllr Thomas, on a sterling example of the One Barnet drive for relentless efficiency.

Mrs Angry has been sent copies of a very brief exchange between an unknown officer in the Chief Executive's service, and Councillor Thomas, and an enquiry from the online editor of the website in question. The document is a masterpiece of redaction, crazed black marker pen scribbles over any name, except for some reason one blogger.

It is clear from the emails that it was a senior officer in the Chief Executive's service who took the initiative to respond to an enquiry on September 26th by the editor of Publicservice.co.uk. This unknown officer had already drafted a response to run by Thomas before he had even been informed of the query, and all he did was ok the draft the next day saying 'Fine with me thanks' ... no input by him at all, in other words.

Oh: and unknown senior officer in the Chief Executive's service, Mrs Angry notes the statement begins: 'I don't agree with the picture Miss Morris chooses to portray at all ...' Actually, in this instance, Mrs Angry was to blame for the letter, and you owe Miss Morris, aka Citizen Barnet, an apology, I think, for naming her anyway, and so soon after Mr Walkley had to apologise to Mrs Angry for another breach of the DPA in not redacting her name in the MetPro email FOIs ... tut tut...

But here we have an interesting example, do we not, of unknown officers doing the political work of councillors? Is this allowed? Or are our Tory councillors just so lazy and dopey that they cannot write their own statements to the press? I think I may have just answered my own question.

Moving on then, to Mrs Angry's second FOI: on the thorny subject (Mrs Angry's speciality) of the declarations of gifts, hospitality and interests by senior officers. As we have reported, here in the through the looking glass world of Broken Barnet, transparency is a one way process, and a special tinted One Barnet glaze prevents the eyes of prurient enquirers from peering into the secret world of our overpaid senior officers. Our councillors may be required to declare if they have shares in Capita, or have been given lunch by Serco, and these details must in theory at least be recorded and open to public scrutiny. In the case of senior officers, the public does not have the right of open access to such information.

Earlier in the summer, Mrs Angry submitted an FOI request in regard to any senior officers who have accepted hospitality from or attended events or training provided by BT. This is particularly relevant in Barnet as BT are one of the four companies shortlisted for a huge, multi million pound package of services due to be flogged off by our council. There have already been known cases of senior officers in the past with connections to BT, either attending the controversial 'Vital Vision' programme, like former leader and now Tory MP Mike Freer and fromer CEO Leo Boland, or being sent to Barnet on long term secondment from BT, like the ubiquitous Mr Max Wide.

This FOI was never answered. First of all it was delayed, on the pretext of helpfully suggesting Mrs Angry might like to know about former senior officers and then, after complaining about the lack of response to Labour leader Alison Moore, a reply was eventually sent claiming a reply would not be given as Mrs Angry had asked about former senior officers and this would take the request beyond the cost limit! Brilliant!

Undeterred, after seeing BT had joined three other lucky companies on the short list for tendering, Mrs Angry asked for information regarding any declarations in relation to these companies.


Please give all details of any senior officers currently employed by or acting as consultants to the London Borough of Barnet who have accepted hospitality from, or attended any event or training course organised by, the following companies:

BT
Capita
Serco
HCL Axon

The response stated: "In your email of 3 October 2011, you confirmed that you wanted the information for all persons listed in the corporate management chart that is- the Chief Executive, Directors and Deputy Directors."


Response

I can confirm that the council holds the following information which falls within the scope of your request:

  1. The Chief Executive - Mr Walkley visited the British Telecoms Research Labs in Suffolk in January 2010. During the visit, he had a buffet lunch and coffee. Mr Walkley was accompanied by Mr Travers, Mr. Grice and Mr. Palmer who also had lunch and coffee.

  1. Mr. Evans, Assistant Director for Strategy and Policy attended a networking event for London councils in September 2011. This event was organised by Capita Consulting.


Hmm. Coffee, eh? Sure about that? No dessert? Mr Mustard: can we afford to FOI that? No? Wonder if Andrea Hill was there, handing round petit fours from Fortnum & Mason?

Mr Richard Grice, in fact, we hear, is leaving Barnet today, just off to work for BT, which is nice. Of course Mrs Angry is happy to correct this if it is a misapprehension.

Note that no dates are given in the above. One might expect dates, surely? And Mr Evans attended what event exactly? I think we are entitled to know, in the interests of transparency, as this coincides with the period in which Capita is involved in the One Barnet tender process, don't you?

Oh, and one last thing ... what do you make of these events, as follows:

Barnet's CEO Mr Nick Walkley is listed as a participant in an event hosted by the Localis thinktank, in conjunction with Capita Symonds: 'Is efficiency enough?' which took place in Birmingham on the 13th September.

Mr Walkley is also listed as a speaker at Capita's 4th national conference 'Improvement and Efficiency in the Public Sector' in London on 21st January 2010.

http://www.capitasymonds.co.uk/news__events/talking_point/is_efficiency_enough.aspx

http://www.capitaconferences.co.uk/uploads/media/Improvement_and_Efficiency_WOPDF.pdf

Has this been omitted because someone thinks Capita Symonds is absolutely nothing to do with Capita? Well, according to Capita Symonds' website:

Capita Symonds is a wholly owned division of The Capita Group Plc.

Or did Mr Walkley decide to have a duvet day on both occasions and bunk off what admittedly sounds like two deeply tedious events? Mrs Angry is happy to pass on the explanation for this apparent omission from the FOI response to the citizens of Broken Barnet, should there be one. Mrs Angry did ask the officer to confirm that the entries were complete, but this issue was not addressed in the email sent in response to this and other enquiries.

Anyway, £1,000 a day consultant, deputy Chief Executive and Chief Finance Officer (no, really) Andrew 'Black Hole' Travers must be looking forward to his own participation as a speaker at a Capita conference on the 29th of November ...

http://www.capitaconferences.co.uk/public-sector-conferences/local-government-communities/full-conference/article/new-models-for-service-delivery.html

As we know from corporate life here in Broken Barnet, Mr Walkley is an expert on improvement and efficiency, expecially in the management of response to FOI requests, and Mr Travers is an expert on service delivery, as seen in the MetPro audit, counting paperclips, and staring out of the window. He is also well practised in giving bloggers interesting looks at council meetings.

Have a nice weekend.